Privacy Policy

JM4x4 Suspension (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Your name, phone number, email address, and postal address
  • Vehicle information (make, model, year, and modification details)
  • Payment and billing details (for purchases and services)
  • Any messages or enquiries you send us

We may also automatically collect non-personal information when you use our website, such as your IP address, browser type, and browsing behaviour (via analytics tools and cookies).

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide quotes
  • Process orders, bookings, and payments
  • Communicate about your vehicle or our services
  • Improve our website, customer service, and product offerings
  • Send marketing updates or promotions (only if you’ve opted in)

You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

3. Sharing Your Information

We only share your personal information when necessary to:

  • Process payments (e.g., through secure payment providers)
  • Fulfil product orders or services (e.g., freight companies or suppliers)
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Website Analytics

Our website may use cookies and analytics tools (like Google Analytics) to improve your browsing experience and measure website performance. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

5. Data Security

We take reasonable measures to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. However, please note that no method of online transmission or storage is completely secure.

6. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us. We will take reasonable steps to ensure the information we hold is accurate and up to date.

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of other websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

JM4x4 Suspension
Email: info@jm4x4suspension.com
Phone: 0436 342 180
Address: 32/4 Wicks St, Bayswater 6053